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Dieses Buch fasst den Stand von Wissensmanagement praxisorientiert zusammen; es richtet sich an Führungskräfte aus kleinen, mittleren und großen Unternehmen oder Non-Profit-Organisationen, sowie an alle anderen Personen, die sich mit wissensorientiertem Management befassen, zum Beispiel aus HR, F&E, IT, Marketing oder Verwaltung und Controlling. Kompakte Beiträge – geschrieben aus Sicht der Unternehmen – bieten Überblick über Wissens-management, Wissenstransfer, Wissenssicherung, effektives Auffinden von Wissen und Wissenscontrolling/Wissensbilanz. Ein wesentlicher Aspekt liegt in der Darstellung von Querbeziehungen zu verwandten Managementansätzen wie Qualitäts-, Prozess- und Projektmanagement, soziale Netzwerke, Innovation und ethisches Management. Fallbeispiele zeigen unter anderem auf, wie der Wissensabfluss durch Pensionierungen oder Kündigungen reduziert werden kann, welcher Prozess die effektive Weitergabe von Erfahrungswissen unterstützt, wie Wissen für die Organisation in einem Wiki gesichert wird, wie vorhandenes Wissen schnell aufgefunden werden kann, wie Lernprozesse heute funktionieren, wie die Herausforderungen durch das Internet beantwortet werden oder wie eine Wissensbilanz die Entwicklung des intellektuellen Kapitals einer Organisation misst. Dabei werden auch Aspekte wie das Überwinden von Hürden, erzielter Nutzen, Begleitmaßnahmen und Folgeschritte behandelt.

Wenn Sie dieses Buch gelesen haben, werden Sie weniger Zeit brauchen, um Ihre Vortrage vorzubereiten. Dennoch werden Sie Ihre Zuhorer nachhaltig uberzeugen mit Prasentationen, die anders aussehen als die Ihrer Kollegen. Prasentieren ist erlernbar, zumindest fur die typischen Anforderungen aus den Natur- und Ingenieurwissenschaften. Das Buch vermittelt hierzu das grundlegende Handwerkszeug sowie technische Tipps und Tricks. Beginnend mit der Strukturierung der Inhalte und deren Umsetzung in eine uberzeugende PowerPoint-Prasentation folgt der Schritt aufs Podium: Wie klappt das mit dem Datenprojektor? Was tun bei Lampenfieber? Der Leser findet Hinweise zum Einsatz der Korpersprache sowie zum Verhalten bei Pannen und lernt, eine Diskussion zu leiten. Die zweite Auflage dieses erfolgreichen Buches geht ausfuhrlich auf die Besonderheiten des neuen PowerPoint 2010 ein und sensibilisiert den Leser fur den Umgang mit Fremdmaterialien durch Bezug zum aktuellen Urheberrecht. Alle Illustrationen sind farbig, und zusatzlich wird Online-Material zur Verfugung gestellt. Alle Illustrationen sind farbig, zusatzlich wird Online-Material zur Verfugung gestellt. Der Autor ist ein erfahrener Wissenschaftler in leitender Position, der die Probleme aus der Praxis kennt und bereits mehrere Bucher zum Thema Prasentationstechnik veroffentlicht hat. * Mit Tipps zu PowerPoint 2010 und zum aktuellen Urheberrecht * online Material unter CCCCCCCCCCCCCCCCCCCCC Professor Dr. Berndt Feuerbacher ist ein hochrangiger Wissenschaftler, der als Direktor eines wissenschaftlichen Instituts am Deutschen Zentrum fur Luft- und Raumfahrt, als Professor fur Weltraumphysik an der Ruhr-Universitat Bochum sowie als Prasident der Internationalen Astronautischen Foderation in vielen Prasentationen praktische Erfahrung gesammelt hat.

WE'VE ALL EXPERIENCED the challenges associated with working with groups, but The Handbook for Working with Difficult Groups turns the idea of «difficult groups» on its head. Rather than view groups as inherently difficult, it looks at the factors that make working with groups difficult. Individual chapters focus on challenges such as involving dissenters, building external perspectives, reducing complaining, adapting to cultural differences, incorporating diversity, facilitating inclusion, working virtually, resolving identity-based conflict, transforming unproductive behavior patterns, preventing workplace harassment, and strengthening accountability. The book first provides a framework for thinking systemically about the many and varied ways in which working with a group can be difficult. Building on that framework, the contributors each address three basic issues: How the group is difficult—a description of a real group and the observable phenomena that reflect the group's difficulty. Why the group is difficult—an exploration of the underlying causes of the difficulty. What you can do about it—what you can do as a group facilitator, leader, or member to help the group.

Ready to blow your mind? Spend 15 seconds reading Clark Aldrich's The Complete Guide to Simulations and Serious Games. Witty, fast-paced, and non-linear – it's Spock meets Alton Brown. – Lynne Kenney, Psy.D., The Family Coach This exciting work offers designers a new way to see the world, model it, and present it through simulations. A groundbreaking resource, it includes a wealth of new tools and terms and a corresponding style guide to help understand them. The author – a globally recognized industry guru – covers topics such as virtual experiences, games, simulations, educational simulations, social impact games, practiceware, game-based learning/digital game based learning, immersive learning, and serious games. This book is the first of its kind to present definitions of more than 600 simulation and game terms, concepts, and constructs.

Organization structures do not fail, says Jay Galbraith, but management fails at implementing them correctly. This is why, he explains, the idea that the matrix does not work still exists today, even among people who should know better. But the matrix has become a necessary form of organization in today's business environment. Companies now know that if they have multiple product lines, do business in multiple countries, and serve many customer segments through a variety of channels, there is no way they can avoid some kind of a matrix structure and the question most are asking is «How do we learn how to operate the matrix effectively?» In Designing Matrix Organizations That Actually Work, Galbraith answers this and other questions as he shows how to make a matrix work effectively.

Dieses Buch fasst den Stand von Wissensmanagement praxisorientiert zusammen; es richtet sich an Fuhrungskrafte aus kleinen, mittleren und gro?en Unternehmen oder Non-Profit-Organisationen sowie an alle anderen Personen, die sich mit wissensorientiertem Management befassen, zum Beispiel aus den Bereichen HR, F&E, IT, Marketing oder Verwaltung und Controlling. Kompakte Beitrage – geschrieben aus Sicht der Unternehmen – bieten jeweils einen Uberblick uber die Themengebiete Wissensmanagement, Wissenstransfer, Wissenssicherung, effektives Auffinden von Wissen und Wissenscontrolling/Wissensbilanz. Ein wesentlicher Aspekt liegt in der Darstellung von Querbeziehungen zu verwandten Managementansatzen wie Qualitats- oder Prozessmanagement, soziale Netzwerke, Innovation und ethisches Management. Fallbeispiele zeigen beispielsweise auf, wie der Wissensabfluss durch Pensionierungen oder Kundigungen reduziert werden kann, welcher Prozess die effektive Weitergabe von Erfahrungswissen unterstutzt, wie Wissen fur die Organisation in einem Wiki gesichert wird, wie vorhandenes Wissen schnell aufgefunden werden kann, wie die Herausforderungen durch das Internet beantwortet werden konnen oder wie eine Wissensbilanz die Entwicklung des intellektuellen Kapitals einer Organisation misst. Dabei werden auch Aspekte wie das Uberwinden von Hurden, erzielter Nutzen, Begleitma?nahmen und Folgeschritte behandelt.

Innovationen sind der Garant fur die Zukunftsfahigkeit von Unternehmen und Organisationen. Doch die ubliche Vorgehensweise, namlich Innovationen «effizient» zu generieren, fuhrt zur Trivialisierung. Nicht selten werden banale Neuerungen als wichtige Innovationen gefeiert. Wirklich bedeutende Innovationen aber lassen sich weder erzwingen, noch passieren sie einfach so. Sie finden nur statt, wenn Organisationen die Komfortzone verlassen. Ulf Pillkahn deckt die Schwachen klassischen Innovationsmanagements auf. Er betrachtet die Logik von Unternehmen und beschreibt die wesentlichen Effekte, die aus dem Innovationsverhalten von Unternehmen resultieren (Dornroschen-Effekt, Red-Queen-Effekt, Pionier-Effekt), und verknupft sie mit Fallstudien bekannter Unternehmen. Er betrachtet die Entscheidungsprozesse in Unternehmen und warum es radikale Ideen so schwer haben. Und er zeigt, warum mutigere, schnellere Wege zu deutlich besseren oder zumindest gleichen Ergebnissen fuhren konnen. Als Ausweg aus dem Dilemma der klassischen Innovation empfiehlt Pillkahn die «Irritation», den permanenten Zustand innerer Unruhe, die standige Bewertung von Impulsen, die Kombination klassischer und disruptiver Methoden. Pillkahn bringt den Leser immer wieder zum Nachdenken, denn er macht deutlich, dass das Einhalten von Normen, Konventionen, Standards und Kennzahlen zwar aktuelle Marktchancen erhohen, Kosten sparen oder die Anerkennung von Mitarbeitern steigern kann, aber kaum auf Dauer den Unternehmenserfolg sichert.

Praise for The Power of Framing «The primary work of leadership involves managing meaning through framing. Fairhurst shows that the way leaders use language to frame people, situations, and events has important consequences for the way individuals make sense of the world and their actions. The Power of Framing is an accessible and inspirational read for leaders who want to shape their organizations in ethically responsible ways.» —J. KEVIN BARGE, professor, Texas A&M University «An ideal book for MBA students and business professionals who are interested in specific tools for constructing leadership in their professional worlds. By focusing on the language toolbox of leadership, the book empowers anyone to construct leadership through talk and interaction.» —JOLANTA ARITZ, associate professor, Center for Management Communication, USC Marshall School of Business «Building on her earlier acclaimed work, and written in a highly accessible style, Fairhurst's thoughtful study provides us with a practical and highly relevant analysis of the power of framing language from a leadership perspective. This is a must-have book.» —DAVID GRANT, professor of organizational studies, University of Sydney «Communication is the most important element of leadership, and framing of the subject and situation is one of the most powerful tools available to leaders. Gail Fairhurst has created the handbook to help leaders do this right. A must-read for anyone in a leadership capacity.» —RICH KILEY, venture capitalist, and retired Procter & Gamble marketing and HR executive «To be an effective global manager, there is nothing more critical than understanding how to frame an issue so that you are effectively communicating and motivating in a culturally sensitive manner. This book will tune you into these issues and show you how to make certain your communication is properly interpreted by your audience.» —OLGA JACOB, general sales manager (Belgium, Netherlands, and Luxembourg), American Airlines

A thorough treatment of product and systems development in terms of value to all stakeholders Product and Systems Development compiles more than twenty years of research and practice from a value perspective, from vision and marketing to design, manufacturing, delivery, operations, and maintenance. It defines stakeholder value and identifies specific stakeholders in the product and system development process; covers best practices in development; and examines systems engineering, current industry views, and the life cycle of a value stream. Featuring appendices written by professionals in the field on topics such as Design Structure Matrices, Lean Enablers for systems engineering, and MDAO and simulations, this indispensable guide: Explains why stakeholders' values can hold the key to fulfillment or defeat of the developer's vision Emphasizes the succession of value-contributing practices and tools that form a framework for development success Integrates the technical, productivity, and customer/end-user elements in product and system development Uses more than 100 tables and figures to illustrate the above processes, as well as corollary elements of risk, failure analysis, and fault-tolerant design Includes numerous case studies and links to online material Product and Systems Development is an excellent coursebook for senior and graduate students in aerospace, mechanical, civil, electrical, and material engineering, as well as management science and engineering. It is also a useful reference for practicing engineers in a variety of technology-based industries.

A richly insightful account of one of the most significant transformations in the world today. Dheeraj Sinha's intelligence vividly illuminates the intersection of culture and commerce in New India. Adam Morgan Founder eatbigfish Among the many books I have read on the cultural evolution taking place in India, this is perhaps the most insightful. It does not just map mindset changes; it does so with the certainty of a person who has lived the changes as much as he has witnessed them. Every marketeer should keep this book on his office desk as a ready reckoner. Ranjan Kapur Country Manager – India WPP India in many ways is a «Nation of Nations.» So much heterogeneity and hence complexity in understanding consumers and consumerism. Dheeraj has done a commendable job in peeling off the layers from the onion—creating frameworks and providing very relatable examples to understand the culture. For instance, Dheeraj has used Bollywood as an effective mirror to portray societal changes. Consumer India is a must-read for those who want to understand the cultural evolution of India with its nuances. Rajesh Jejurikar Chief Executive – Automotive Division Mahindra & Mahindra Ltd. A labor of love. For years, I have marveled at how Dheeraj's inquisitive brain continuously churns away to make meaning of everything he observes. His writing simultaneously reflects him as a «sutradaar» telling the captivating story of a changing India, even as it does so with the unbiased and expert credentials of the «computerji» he describes here. Dheeraj insightfully marries the rapid changes he chronicles with the assimilative fabric of India; where «and» trumps «or.» Against the cliché «change is the only constant,» he underlines that in India, change works with the constant. Enjoy the ride on Dheeraj's time machine! Prasad Narasimhan Managing Partner, Asia Brandgym

The lifecycle of a trade is the fundamental activity of investment banks, hedge funds, pension funds and many other financial companies. There is no better way to understand the working s of a financial institution than to follow the progress of a trade through all of its various stages and all the activities performed upon it. The Trade Lifecycle: Behind the Scenes of the Trading Process is a guide to the trade lifecycle and it inherent risks and weaknesses. The book dissects a trade into its component parts, tracking it from pre-conception to maturity, and examines how the trade affects each business function of a financial institution. As well as illustrating each part of the trade process it highlights the legal, operational, liquidity, credit and market risks to which the trade is exposed. Readers will benefit from a full understanding of all parts of the trade process, including derivative and credit derivative trades and will also see, with examples where appropriate, how the mismanagement of these risks led to the recent financial crisis. The book is divided in to 4 parts. Part 1 covers products and the background to trading including: trading risk; asset classes; derivatives, structures and hybrids; credit derivatives; liquidity, price and leverage. Part 2 covers the trade lifecycle including: the anatomy of a trade; the lifecycle of a trade; cashflows and asset holdings; risk management; market risk control; counterparty risk control; accounting and P&L attribution. Part 3 covers systems and procedures including;: the people; developing processes for new products; new products; systems; testing; data; reports; calculation; mathematical model and systems validation; regulatory, legal and compliance issues and business continuity planning. Finally Part 4 covers what can go wrong, discussing credit derivatives and the financial crisis. In the aftermath of the financial crisis emphasis had moved to transparency and due diligence involving closer scrutiny of all forms of risk. In this new world order, there is a much greater analysis of every trade and all market participants will need to have a better understanding of the impact of their work on the whole trade cycle – this book provides a one stop comprehensive guide to the lifecycle of a trade.

Praise for Reading the Room «If you believe, as I do, that tackling our toughest problems in organizations and societies will require significant advances in the human domain of how we think and interact, then you will find this book a wonderful resource for a healthier future.»—Peter Senge, senior lecturer, leadership and sustainability, MIT Sloan School of Management; and founding chair, Society for Organizational Learning (SoL) «A must-read for anyone truly interested in gaining access to and managing their own actions/behavior as well as all those we work with, live with, and interact with. It will shift the way you, others, and the world occur for you.»—Michael C. Jensen, Jesse Isidor Straus Professor of Business Administration, emeritus, Harvard Business School «David Kantor is one of the very few master innovators and theorists in organizational leadership. In this combined story and practice guide, Kantor helps leaders see the hidden dynamics of the groups they lead, and the personal and social factors that shape their relationships with those groups.» —Art Kleiner, editor in chief, strategy+business «Kantor addresses the fundamental issue that leaders are surprisingly inept in conversation and in managing groups. Leaders and managers at all levels should be learning these concepts in order to improve their own ability to analyze what is going on and react appropriately.»—Edgar H. Schein, professor emeritus, MIT Sloan School of Management; and author, Helping: How to Offer, Give, and Receive Help «An exceptional book in the true sense of the word. It stands alone in its grasp of what it takes to succeed as a leader. It's not simply about mastering the five forces, milking cash cows, accelerating experience curves, or even spurring disruptive innovation. It's about reading the room. Leaders who gain mastery of what David Kantor has to teach in this book will achieve true success, not just as leaders, but as people.» —Diana M. Smith, chief executive partner, New Profit Inc.; and author, The Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations «There are only a few wise masters in the world when it comes to any real understanding of leader-ship, and even fewer who share their secrets. David Kantor is one of them, and in Reading the Room we have brilliantly laid out before us both a unique lens and a highly practical method that will change for good the way you lead, and more, the way you think. Not to be missed!» —William Isaacs, author, Dialogue and the Art of Thinking Together; and senior lecturer, MIT Sloan School of Management