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In one comprehensive volume, The Center for Creative Leadership provides the accumulated expertise of its faculty cultivated over the past thirty years. This revised edition includes new chapters on leadership in teams, global leadership, and leading through transitions, as well as a new ancillary website that contains chapters that were removed from 2nd and 3rd edition as well as practical tools and resources. Written for HR consultants and leadership development professionals within and all types of organizations.

Recent turbulence in the financial markets has highlighted the need for diversified portfolios with lower correlations between the different investments. Life settlements meet this need, offering investors the prospect of high, stable returns, uncorrelated with the broader financial markets. This book provides readers of all levels of experience with essential information on the process surrounding the acquisition and management of a portfolio of life settlements; the assessment, modelling and mitigation of the associated longevity, interest rate and credit risks; and practical approaches to financing and risk management structures. It begins with the history of life insurance and looks at how the need for new financing sources has led to the growth of the life settlements market in the United States. The authors provide a detailed exploration of the mathematical formulae surrounding the generation of mortality curves, drawing a parallel between the tools deployed in the credit derivatives market and those available to model longevity risk. Structured products and securitisation techniques are introduced and explained, starting with simple vanilla products and models before illustrating some of the investment structures associated with life settlements. Capital market mechanisms available to assist the investor in limiting the risks associated with life settlement portfolios are outlined, as are opportunities to use life settlement portfolios to mitigate the risks of traditional capital markets. The last section of the book covers derivative products, either available now or under consideration, that will reduce or potentially eliminate longevity risks within life settlement portfolios. It then reviews hedging and risk management strategies and considers how to measure the effectiveness of risk mitigation.

This book is written for human resource, organization development, and training professionals who need real-world best practices that show who actual workplace learning approaches work and how they can be applied. Co-published with the acclaimed Center for Creative Leadership, this important book offers a compendium of best practices, tools, techniques, processes, and other resource resources to harness the developmental power of work experiences for leadership development. In addition the book includes illustrative case studies of leadership approached that have worked in such forward thinking organizations as Boeing, Microsoft, and Heineken.

Praise for the First Edition This book is refreshing to read since it takes an important topic… and presents it in a clear and concise manner by using examples that include visual presentations of the problem, solution methods, and results along with an explanation of the mathematical and procedural steps required to model the problem and work through to a solution.” —Journal of Classification Thoroughly updated and revised, Network and Discrete Location: Models, Algorithms, and Applications, Second Edition remains the go-to guide on facility location modeling. The book offers a unique introduction to methodological tools for solving location models and provides insight into when each approach is useful and what information can be obtained. The Second Edition focuses on real-world extensions of the basic models used in locating facilities, including production and distribution systems, location-inventory models, and defender-interdictor problems. A unique taxonomy of location problems and models is also presented. Featuring examples using the author’s own software—SITATION, MOD-DIST, and MENU-OKF—as well as Microsoft Office® Excel®, the book provides: • A theoretical and applied perspective on location models and algorithms • An intuitive presentation of the uses and limits of modeling techniques • An introduction to integrated location-inventory modeling and defender-interdictor models for the design of reliable facility location systems • A full range of exercises to equip readers with an understanding of the basic facility location model types Network and Discrete Location: Models, Algorithms, and Applications, Second Edition is an essential resource for practitioners in applied and discrete mathematics, operations research, industrial engineering, and quantitative geography. The book is also a useful textbook for upper-level undergraduate, graduate, and MBA courses.

Science and innovation have the power to transform our lives and the world we live in – for better or worse – in ways that often transcend borders and generations: from the innovation of complex financial products that played such an important role in the recent financial crisis to current proposals to intentionally engineer our Earth’s climate. The promise of science and innovation brings with it ethical dilemmas and impacts which are often uncertain and unpredictable: it is often only once these have emerged that we feel able to control them. How do we undertake science and innovation responsibly under such conditions, towards not only socially acceptable, but socially desirable goals and in a way that is democratic, equitable and sustainable? Responsible innovation challenges us all to think about our responsibilities for the future, as scientists, innovators and citizens, and to act upon these. This book begins with a description of the current landscape of innovation and in subsequent chapters offers perspectives on the emerging concept of responsible innovation and its historical foundations, including key elements of a responsible innovation approach and examples of practical implementation. Written in a constructive and accessible way, Responsible Innovation includes chapters on: Innovation and its management in the 21st century A vision and framework for responsible innovation Concepts of future-oriented responsibility as an underpinning philosophy Values – sensitive design Key themes of anticipation, reflection, deliberation and responsiveness Multi – level governance and regulation Perspectives on responsible innovation in finance, ICT, geoengineering and nanotechnology Essentially multidisciplinary in nature, this landmark text combines research from the fields of science and technology studies, philosophy, innovation governance, business studies and beyond to address the question, “How do we ensure the responsible emergence of science and innovation in society?”

From the Center for Creative Leadership's most popular and best known leadership program Leadership Development Program comes a book for anyone who wants to have a competitive edge in today's complex marketplace. Discovering the Leader in You shows what it looks like to fit in a leadership role and provides a system of self-discovery that allows for exploration into the roles within an organization. The book includes illustrative cases examples and puts the spotlight on the transition from «the decision to lead» to «how to implement the decision to lead.»

Компания может расти и развиваться ровно настолько, насколько она развивает своих лидеров. Времена, когда организациям нужны были только грамотные исполнители, остались в прошлом. Сегодня развитие невозможно без личного участия каждого. Именно так выглядит настоящее лидерство: руководитель, который побуждает коллег постоянно совершенствоваться. Каждый процесс должен улучшаться каждый день!

CEO Microsoft Сатья Наделла рассказывает историю компании, личную историю и делится размышлениями о технологиях, которые скоро преобразят мир. Это книга для всех, кого интересует история крупнейшей технологической корпорации XX века и кого волнует будущее цифрового мира.

This book is crammed with distilled, practical wisdom for key account managers and their directors. Organizations claiming to practise key account management should equip everyone involved with a copy, so they really understand what they are supposed to be doing. Anything less is just old-fashioned selling. Developing successful business-to-business relationships with more customers in highly competitive markets requires processes and skills that go beyond traditional selling activity. The very best state-of-the-art strategies are set out clearly in this book by intentionally known authors who have worked at the highest levels with more key and strategic account managers worldwide than probably any other leading advisors. Based on the hugely influential KEY CUSTOMERS it looks at: Why has account management become so critical to commercial success? What are the key challenges and how do successful companies respond? What part does key account management play in strategic planning? How do companies build profitable relationships with their customers? How does key account management actually work? What does a successful key account manager look like and what skills does he/she need? How should key account managers be evaluated and rewarded? How do companies achieve key account management? By addressing these key questions Woodburn and McDonald provide tools and processes for success honed by tough consultancy projects with the boards of some of the world's leading companies. The book stresses the elements that really matter – from developing a customer categorization system that really works and analyzing the needs of key accounts; to understanding the new skills required by key account managers and ensuring that key account plans are implemented. The 'real world' approach is backed by tested principles and the latest research from the renowned Cranfield School of Management. Key Account Management comes from authors who have taught leading companies how to approach their most powerful and demanding customers and still make money. It is essential reading for all senior management with strategic responsibility, for key or strategic account directors, and for marketing and sales executives. The clear and authoritative approach also makes it an outstanding text for the serious MBA and executive student as well as business-to-business company directors and key account managers.

With this extensively upgraded second edition, Dean Anderson and Linda Ackerman Anderson solidify their status as the leading authorities on change leadership and organizational transformation. This is without question the most comprehensive approach for leaders who are serious about making change a strategic discipline. —Jim Kouzes, Author, The Leadership Challenge and The Truth About Leadership A comprehensive look at what it really takes to lead transformation successfully, written by two of the «masters of the craft.» The author's best-selling first edition has been significantly updated to deliver critical insights about how leaders can achieve breakthrough results from transformational change, even in these challenging times. The book introduces conscious change leadership and provides insights about the critical human and change process dynamics that leaders must be aware of in order to succeed, and reveals why most leaders do not see these dynamics. Most importantly, it highlights the shift in worldview leaders must make to deliver greater success. The book outlines the author's highly successful «multi-dimensional, process approach» to transformation, addressing change at the organizational, team, relational, and personal levels. It thoroughly addresses leadership mindset and behavioral modeling, culture change, and large systems implementations, providing best practices developed over three decades of successful consulting to Fortune 500 executives. Written for executives and managers, OD consultants, change managers, project managers, and change consultants, this must read book provides the foundation for successful change leadership and consulting. Based on thirty years of action research with Fortune 500 companies, government agencies, the military, and large non-profit global organizations Provides worksheets, tools, case examples, and assessments that you can immediately apply to all types of change efforts Contrasts two vastly different leadership approaches to change, and reveals why only one works Provides solutions for turning employee resistance into commitment Outlines the common mistakes in change and how you can avoid them Reveals the differences between transformation and other types of change so you can build strategies that really get results Beyond Change Management advances the field of change leadership, and takes the concept of managing change in organizations to a whole new level. It is a must read for anyone wanting to stay abreast of advancements in the field. Together with its companion volume, The Change Leader’s Roadmap: How to Navigate Your Organization’s Transformation, these books can be used as texts in corporate or graduate school training programs and courses.

Die Zukunft der deutschen Wirtschaft richtet sich an alle von uns, die sich fur die Zukunft interessieren. Wissenschaftler, Manager, Berater und Politiker prasentieren ihre personlichen Zukunftsvisionen fur fast alle Bereiche unserer Wirtschaft. Dabei liefern sie eine Fulle von Ideen, wie die Zukunft aussehen wird und was wir dazu beitragen konnen, sie in eine gute Richtung zu steuern. Mit Beitragen von Jorg Adolf (Shell), Carl-Albrecht Bartmer (Deutsche Landwirtschafts-Gesellschaft), Volker Bellersheim (Arthur D. Little), Rainer Bruderle (FDP), Hans-Jorg Bullinger (Fraunhofer-Gesellschaft), Ralf Christian (Siemens), Michael Diekmann (Allianz), Manfred Dietel (Charite), Jean-Pierre Dubois (Paris), Lord John Eatwell (Cambridge), Ralf Emmerich (Capgemini), Falko Fecht (European Business School), Michael Frenzel (TUI), Sigmar Gabriel (SPD), Gerald Gerlach (TU Dresden), Stefan Gro?-Selbeck (XING), Thomas Gutberlet (tegut), Matthias K. Hartmann (IBM), Stefan Heidbreder (Stiftung Familienunternehmen), Markus Hofmann (NETWORK), Jurgen Hubbert (ehem. Daimler), Claudia Kemfert (DIW), Volker Kirchgeorg (Arthur D. Little), Andreas Knie (WZB, InnoZ), Gerhard Knies (DESERTEC), Hartmut Kreikebaum (European Business School), Kurt J. Lauk (CDU), Jorg Lennardt (ExperConsult), Meinrad Lugan (B. Braun Melsungen), Bernd Malmstrom (ehem. Deutsche Bahn, Schenker), Wolfgang Plischke (Verband Forschender Arzneimittelhersteller), Marc Reinhardt (Capgemini), Andreas Renschler (Daimler), August-Wilhelm Scheer (BITKOM), Werner Schnappauf (BDI), Antonio Schnieder (Capgemini, BDU), Ulrich Schriek (Qiagen), Karl-Gerhard Seifert (Allessa), Gerhard Seitfudem (Publicis), Tom Sommerlatte (Osiris MIC), Thomas Theuringer (Qiagen), Christopher Ulrich (Arthur D. Little), Jurgen Valentin (NanoFocus), Mark Wahrenburg (Universitat Frankfurt), Henning Wallentowitz (RWTH Aachen), Marion A. Weissenberger-Eibl (Fraunhofer-Institut fur System- und Innovationsforschung), Christoph Wollny (Siemens), Sebastian Ziegaus (Fraunhofer-Institut fur System- und Innovationsforschung), Bernd Ziesemer (Handelsblatt).

The importance of emotional intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams. This book breaks new ground in providing a cross-reference matrix that maps sixty-five exercises to four leading emotional intelligence models – the EQ-I 2.0 or EQ360, TESI and TESI Short, the MSCEIT, and EISA – making it easy to use with all the models. Revised to respond to the significant changes in EQi-2.0 and to add two new instruments, TESI and EISA, this Second Edition now offers in-depth coverage of such emerging topics as emotional expression, as well as twenty new exercises, accompanied by reproducible handouts for your participants. Ideal for both individual or team coaching or as part of a wider leadership and management development program, Emotional Intelligence in Action, Second Edition provides highly-effective experiential learning, drawn from real life, that will help you enhance emotional intelligence competencies in every organization.