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A strategic guide to mastering service provider relationships Well-known business management consultant and Boston Globe columnist Mary Helen Gillespie helps business and IT managers navigate through the confusing technology-driven landscape of service providers. Offering insight into the points of view for both the service provider and client, Gillespie guides readers through available services, from Internet access and applications service providers, to wireless and networking services and IT management services. Readers will find business models, overviews of the enabling technologies, coverage of economic and management issues, and clear descriptions of service offerings within each provider type. Most importantly, decision makers will be able to choose the right service provider to meet their needs and develop strategic partnerships when outsourcing non-core business functions.

Plan, execute, and sustain a successful IT campaign with Sam Bansal's perfect scorecard approach First came the dot.com bust, then the IT squeeze. Despite software being the tail that wags the dog in most corporations, the cham-pions of IT, the CIOs, are constantly under fire to justify and maximize their IT investments—past, present, and future. Learn how to establish Key Performance Indicators and Value Scorecards for IT to ensure maximum value in your corporation with the step-by-step approach found in Sam Bansal's Technology Scorecards. Drawing on Dr. Bansal's over forty years of field experience in the management of large and complex projects, Technology Scorecards shows you how to: Create Scorecards geared towards your organization's business goals Make quantum improvements in cost, value, and productivity using KPIs and Scorecards Increase your company's net by as much as 100% just by improving your supply chain management by 50% Impact your top line the most through product life-cycle management Develop a realistic strategy through Scorecards, which can then be used to drive IT investments that maximize your business performance Enhance profitability. Streamline strategy execution. Lower costs. Learn how to align your IT plans with your business objectives and optimize your company's overall performance with the perfect scorecard approach found in Technology Scorecards.

ZBrush's popularity is exploding giving more CG artists the power to create stunning digital art with a distinctively fine art feel. ZBrush Character Creation: Advanced Digital Sculpting is the must-have guide to creating highly detailed, lush, organic models using the revolutionary ZBrush software. Digital sculptor Scott Spencer guides you through the full array of ZBrush tools, including brushes, textures and detailing. With a focus on both the artistry and the technical know-how, you'll learn how to apply traditional sculpting and painting techniques to 3D art while uncovering the «why» behind the «how» for each step. You'll gain inspiration and insight from the beautiful full-color illustrations and professional tips from experienced ZBrush artists included in the book. And, above all, you'll have a solid understanding of how applying time-honored artistic methods to your workflow can turn ordinary digital art into breathtaking digital masterpieces.

Get a jump start on deploying next-generation Internet technologies in your business The rapid growth of wireless Internet technologies is changing not only the way we do business but also the way we must think about designing wireless and Web applications and services. This book provides a much-needed overview of the various technologies and business aspects of what is fast becoming a priority for corporate technical and nontechnical staff alike. Industry expert Chetan Sharma provides complete guidance on how to devise and implement a successful wireless Internet business plan, revealing the latest wireless hardware and software trends, solutions, and services. With his competent advice, you'll discover how the technology works and how to weigh business, technical, and cost issues when integrating wireless capabilities into your applications and services. You'll also be able to sail through the dizzying array of available business products, standards, and applications. Along with illustrations, references, and a useful listing of Web resources, you'll find easily accessible, up-to-the-minute discussions of: The history of wireless communication and where it's heading Wireless Internet solutions for all major industries Enabling technologies such as WAP, VoiceXML, Position Location, Bluetooth, Personalization, Biometrics, and much more The major players in wireless Internet, including AT&T, NTT DoCoMo, Nokia, Palm, Phone.com, IBM, and many others

See how the Palm Computing platform can enhance your company's business. With the dramatic increase in the use of Palm enterprise applications in business, you may be wondering how this new technology will impact your organization. Handheld devices have the ability to play very critical roles in the enterprise, integrating information, reducing redundancy, and making data mobile, which in turn directly impact the profitability of a company. Consider this book a «technical briefing,» one that will help you understand exactly how the use of Palm devices can impact your bottom line. Palm Enterprise Applications offers a comprehensive look at the past, present, and future of the Palm Computing platform in the enterprise. Author Ray Rischpater provides detailed descriptions of the available hardware and software, development tools, and development practices. In clear, easy-to-understand terms, Rischpater also shows how to customize the Palm Computing platform to meet the specialized requirements of your company and explains how to write new applications to meet these needs. And all of this information is tied together with the help of real-world case studies that follow successful corporate deployments of Palm computing devices. As you read through this book, you'll discover how to: Choose the right Palm computing devices to meet the needs of your organization Use available software to solve a wide array of information management problems Connect Palm computing devices to the rest of your enterprise Use the latest tools to write new applications that run on the Palm Computing platform Obtain a custom application for the Palm Computing platform that specifically meets your needs Focused on the needs of the corporate IT and business manager, the Tech Briefs series provides in-depth information on a new or emerging technology, solutions, and vendor offerings available in the marketplace. With their accessible approach, these books will help you get quickly up-to-speed on a topic so that you can effectively compete, grow, and better serve your customers.

Discover how to utilize the latest WAP technologies to meet your business needs With wireless services rapidly exploding worldwide, WAP is becoming the most talked about standard for wireless applications. In this accessible book, mobility experts Steve Mann and Scott Sbihli cut through the buzz and the jargon surrounding the technology to provide an authoritative yet easy-to-understand discussion on all aspects of this fast-growing protocol.With their help, you'll become well-versed in the terminology of WAP components and gain valuable insight into how WAP fits in with wireless business development. You'll learn what WAP is, how it works, and what benefits your company can derive from using it. Plus, you'll get pointers to additional resources for more information. Thorough, up-to-date coverage includes: The nuts and bolts of WAP's key technologies, including WML (Wireless Markup Language) Key wireless technologies and how WAP fits in WAP applications development tools and how WAP-compatible Web pages are created Currently available WAP-com-patible products and services The history of WAP development Case studies of three enterprise WAP projects plus an individual's experience with a consumer WAP service Wiley Tech Briefs Focused on the needs of the corporate IT and business manager, the Tech Briefs series provides in-depth information on a new or emerging technology, solutions, and vendor offerings available in the marketplace. With their accessible approach, these books will help you get quickly up-to-speed on a topic so that you can effectively compete, grow, and betterserve your customers.

Top-notch advice on adopting DSL DSL is exploding, with fifteen million fast Internet connections in 2001 and probably forty million more by 2003. The editors of DSL Prime, the weekly «industry bible,» brief you on exactly what you need to know to put the technology to use. The book moves rapidly from the basics of the equipment through security, applications, and network management. With the authority of the industry's key periodical, Bourne and Burstein provide candid evaluations of the providers and manufacturers and offer technical managers a no-nonsense guide to make sound strategic decisions on DSL, reduce costs, and ensure a system that will run reliably and smoothly. Wiley Tech Briefs Focused on the needs of the corporate IT and business manager, the Tech Briefs series provides in-depth information on a new or emerging technology, solutions, and vendor offerings available in the marketplace. With their accessible approach, these books will help you get quickly up-to-speed on a topic so that you can effectively compete, grow, and better serve your customers.

The only guide to managing and integrating the open source model With the phenomenal success of Linux, companies are taking open source business solutions much more seriously than ever before. This book helps to satisfy the growing demand for guidance on how to manage open source enterprise development projects. Expert Jan Sandred explores the open source philosophy, describes current software tools for managing open source projects, and provides expert guidance on how to organize and manage open source projects using the Internet as a collaboration tool. With the help of several fascinating and instructive case studies, Sandred explores practical concerns such as building, motivating, and managing virtual teams; structuring tasks and meeting deadlines; establishing trust; project management software tools; maintaining project security; and more.

What every IT manager and system administrator needs to know about the technology that drives the B2B marketplace The B2B marketplace is rapidly exploding–fast outpacing business-to-consumer e-commerce and expected to reach more than $7 trillion in sales by 2004. This guidebook equips XML authors, programmers, and managers with the technology know-how they need to create and develop simple yet robust B2B systems from scratch. It provides easy-to-understand explanations on how and why XML and other important technologies such as HTTP and MIME are driving the B2B marketplace. Along with XML and Java code examples, readers will find broad coverage of emerging standards and protocols, including Simple Object Access Protocol (SOAP), ebXML from OASIS/UN/CEFACT, XML Common Business Language (xCBL), BizTalk, and Commerce XML (cXML).

The #1 menace for computer systems worldwide, network hacking can result in mysterious server crashes, data loss, and other problems that are not only costly to fix but difficult to recognize. Author John Chirillo knows how these can be prevented, and in this book he brings to the table the perspective of someone who has been invited to break into the networks of many Fortune 1000 companies in order to evaluate their security policies and conduct security audits. He gets inside every detail of the hacker's world, including how hackers exploit security holes in private and public networks and how network hacking tools work. As a huge value-add, the author is including the first release of a powerful software hack attack tool that can be configured to meet individual customer needs.

Learn how to use BSD UNIX systems from the command line with BSD UNIX Toolbox: 1000+ Commands for FreeBSD, OpenBSD and NetBSD. Learn to use BSD operation systems the way the experts do, by trying more than 1,000 commands to find and obtain software, monitor system health and security, and access network resources. Apply your newly developed skills to use and administer servers and desktops running FreeBSD, OpenBSD, NetBSD, or any other BSD variety. Become more proficient at creating file systems, troubleshooting networks, and locking down security.

Managing and troubleshooting Web servers is an integral part of every IT professional's job. Apache is an open source Web server that has captured 63% of the more than 18 million Web servers currently in place. This guide provides the in-depth information, skills, and techniques needed to effectively maintain an Apache Web server. With Linux growing rapidly in popularity as an enterprise solution, companies now more than ever are looking for IT professionals who are Linux certified. Designed and developed by the industry-leading members of Sair, Inc. and its advisory board, the Sair Linux and GNU Certification program provides IT professionals with a clear path for improving their Linux skills and knowledge base, while giving employers the means for ensuring the competency level of their staff. The LCE books in this series of study guides help readers master the areas of expertise necessary to pass the certification exam for becoming a Linux Certified Engineer (LCE). Readers will also get prep help through lab exercises and sample questions from the LCE exam.